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In-N-Out Reopens After Twin Falls Shooting

In-N-Out Reopens After Twin Falls Shooting

The In-N-Out in Twin Falls reopened after the Aug. 1 shooting that left three people dead, as a bystander described how he distracted the gunman.

The In-N-Out shooting in Twin Falls has taken a painful step toward normalcy, with the restaurant reopening Friday a week after a gunman opened fire there and left three people dead and seven others injured. The return of customers came as the community continued to absorb the violence and a bystander who confronted the shooter described how a split-second exchange may have helped others escape.

Police said Chad Williams began firing inside the restaurant around 2 p.m. on Aug. 1 before the attack spilled into the parking lot. The gunman killed two people and wounded seven others before turning the gun on himself. In-N-Out said the Twin Falls location reopened “with thoughtful consideration, respect, and care,” and said the company remained focused on honoring those who died and supporting those affected.

Lynsi Snyder, the owner of In-N-Out, thanked local police, firefighters, paramedics, hospital workers and other first responders for their response. She also pointed to the actions of an off-duty Idaho State Trooper and two citizens she said helped distract and drive the suspect away, preventing additional loss of life and injury. Snyder called their actions heroic and said they helped protect others from harm.

One of those citizens was Braxton Steube, who said he came across Williams on a walking trail. Video footage showed Steube speaking to the gunman while holding the man’s weapon, as Williams moved toward him. Steube continued talking to him as Williams walked past, then the gunman fired a shot at him and ran off. The shot missed, and those moments bought time for employees at In-N-Out to get out safely.

Steube said he tried to appeal to the gunman by telling him he had a family and would do whatever he wanted. He said Williams appeared to tear up before telling him to get away. Steube also said he froze when he saw the gun and felt the weapon pointed directly at him. In a Facebook post, he called the encounter terrifying and traumatic, and said he was physically safe but still struggling with what happened.

Others also stepped in during the attack, including a man who fired back at the suspect and several people who went to help the wounded. Multiple former or off-duty law enforcement officers also tried to subdue Williams. The motive for the shooting has not been made clear, though reports have pointed to Williams’ earlier online posts railing against crime.

The reopening of the Twin Falls In-N-Out marks a return to a place tied to a violent day, but it also reflects the role ordinary people and first responders played in keeping the toll from growing worse. For Americans watching this story, the takeaway is simple: in a crisis, fast action and courage can save lives.

Frequently asked questions

When did the In-N-Out reopen in Twin Falls?
The restaurant reopened Friday, one week after the Aug. 1 shooting.
What did police say happened during the attack?
Police said Chad Williams opened fire inside the restaurant around 2 p.m. before the violence moved into the parking lot. He killed two people, wounded seven others, and then turned the gun on himself.
Who was Braxton Steube in this incident?
Steube was one of the bystanders who encountered the gunman and tried to talk to him. He said the exchange helped distract Williams long enough for employees to evacuate.
How did the restaurant’s owner respond?
Lynsi Snyder thanked first responders and highlighted the off-duty trooper and citizens she said helped divert the suspect. She also ended her statement with a Bible verse.
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